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  2. Frequently Asked Questions

Frequently Asked Questions

  • Before joining the GoTo campaign

    ① When traveling, check your body temperature such as a thermometer every morning, and refrain from traveling if you have a fever or have a Continue reading
  • Is Alstein Participating in the GoTo Campaign?

    I am joining.It is available for use.However, it may not be possible to use reservations made through other companies' reservation sites or Continue reading
  • How to use GoTo Campaign?

    Official website and telephone reservation, you must apply for a refund yourself after your stay.If you plan to use the Go To campaign, pleaContinue reading
  • I have already booked, but is it eligible for the campaign?

    By staying until August 31, 2020, the discount equivalent will be refunded by applying after staying.
    *No accommodations have been decided sContinue reading
  • Do I get Ulsta points when I stay at Go To?

    Attaches.However, reservations made through a travel agency are not eligible for points.

Reservation・Inquiries

Please feel free to contact us if you have any questions.